Ordering

What is our Normal Retail Price?
Our normal retail price is stated on our website in New Zealand dollars and includes GST of 15%.

How do I place an order?
Browse the website for the item you wish to buy and select add to cart. You will then get an option to choose to continue shopping, or if finished proceed to checkout.

How do I remove something from my shopping cart?
Select "remove" beside the item in the cart you wish to take out.

I've finished shopping. How do I complete my order?
Review your order and select check out and follow instructions. Proceed either as an existing customer, create an account for future orders, or just as a guest.

I have a discount code. How do I use it?
Once you have finished your order, enter the code into the "Discount Code" field at the bottom of the screen and click apply. 

Can my gift be sent overseas?
Sorry, we currently only deliver to addresses in New Zealand. We do not ship internationally.

Why haven't I received a confirmation email/SMS?
Check you have entered the correct email address/phone number and/or check your spam or promotional folders.