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Returns

I've received a faulty product. What should I do?
We're committed to selling high-quality products. We acknowledge that sometimes a product may have a fault.

Please phone our customer service helpline 09 415 4000. If we cannot easily resolve the problem then we will provide instructions for return of the item back to us.


I've changed my mind about a product. Can I exchange it?
Please choose carefully as we not exchange products once delivered.